HomeRental management
More bookings. Less time spent managing them online.
You run the property. I run its online side: listings, calendars, prices and conversations with guests. For apartments, cabins and guesthouses in Zakopane and Podhale.
When one property means eight open browser tabs
A message about a late arrival. A change of dates. A free weekend to price. A listing nobody has updated for months. Managing a rental online shouldn't take all day, so I take it off your hands.
- guest messages
- calendars
- booking changes
- prices
- promotions
- reviews
- listing updates
- reports
The online side of renting, handled end to end
We tailor the scope to the property: from a one-off listing clean-up to day-to-day care.
Bookings and calendars
I keep dates, changes and availability in sync across channels, so there are no double bookings.
Guest messages
Clear communication from the first question, through check-in instructions, to check-out. In Polish, English and Ukrainian.
Booking.com and Airbnb
Day-to-day care of listings, settings, house rules and availability.
Prices and promotions
I update rates and promotions around the seasons, school holidays, long weekends and events in Zakopane.
I also take care of
Reviews and reputation
Replies to reviews and good relations with guests.
Listing optimisation
Better copy, photo order, layout and translations.
Reporting
A clear monthly summary: occupancy, revenue, reviews.
A website and direct booking
An optional property website with commission-free booking.
A simple way to split the work
You look after the property. ZakkoPilot looks after its online side.
On site, your side
- hospitality
- property standard
- cleaning and maintenance
- keys and on-site check-in
Online, my side
- listings and bookings
- prices and calendars
- digital contact with guests
- reviews and reports
No complicated setup
I start from what you already have. I look at your listings, channels and the way you work, and only then propose a scope.
- 1
Property review
I look at your listings and how you handle things online now.
- 2
Improvement plan
I point out priorities and we agree the scope.
- 3
Setup
I tidy up content, settings and the way guests are contacted.
- 4
Day-to-day management
I take over the agreed tasks and report results regularly.
The first step is simple: a free review of your property
Send a link to your Booking.com or Airbnb listing, or your current website. I will look at it and point out what is worth tidying up or improving. No obligation and no empty promises.
Want to rely less on the portals?
A website with direct booking is where returning guests come back to. See how it could look in the Willa Szadź concept.
See the Willa Szadź concept